Last updated: 15 August 2026
ShyTalk Radio (“we”, “us” or “our”) operates the website shytalkradio.uk.
We respect your privacy and are committed to being clear about how information relating to visitors to our website is used.
Information we collect
You can visit and browse most of the ShyTalk Radio website without providing us with personal information.
We use Jetpack Stats, provided by Automattic, to understand how people use the website. This helps us understand things such as which pages are visited, how many people visit the site, where visitors generally come from, and which links are used.
Jetpack Stats may process information including:
- IP address
- browser and device information
- the page being visited
- the page or website the visitor came from
- date and time of the visit
- browser language
- general country information
- outbound link clicks
- search terms and referring URLs
We receive aggregate statistics from Jetpack Stats and cannot use the service to identify individual visitors from those statistics.
Automattic, the provider of Jetpack, states that the underlying Jetpack Stats logs containing information such as IP addresses are retained for 28 days and are used solely to provide the Stats service.
You can find more information about Jetpack’s handling of data in its own privacy documentation.
How we use this information
We use visitor information solely to:
- understand how the website is being used;
- see which content is of interest to visitors;
- identify technical or performance issues; and
- improve the website and its content.
We do not use this information to create profiles of individual visitors or for targeted advertising.
Our lawful basis
We use aggregated statistical information on the basis of our legitimate interests in understanding and improving the website.
Where storage or access technologies are used solely for statistical purposes and the relevant legal conditions are met, applicable UK rules may provide an exception from the requirement to obtain consent.
We do not use website statistics for advertising or individual profiling.
Cookies and similar technologies
ShyTalk Radio does not use advertising or behavioural-tracking cookies.
Jetpack Stats is used for website statistics. According to Jetpack’s documentation, its Stats functionality does not require an analytics cookie to be placed on ordinary visitors’ devices; its stnojs cookie is used in the WordPress administration area.
Some third-party services that you may visit through links on our website, such as Bandcamp, operate their own websites and privacy policies. We are not responsible for the cookies or privacy practices of those third-party websites.
Contact forms
If you contact us through a form on the website, we will receive the information you choose to provide, such as your name, email address and the contents of your message.
We use this information only to respond to your enquiry and for any necessary follow-up.
We do not use contact-form information for marketing unless you have specifically asked us to do so.
Who we share information with
We do not sell or rent visitors’ personal information.
Information relating to website statistics is processed by Automattic, the provider of Jetpack Stats, in order to provide the service.
Information submitted through our contact forms is processed by the website’s hosting and email systems where necessary to deliver and respond to the enquiry.
We may also disclose information where we are legally required to do so.
How long we keep information
Jetpack Stats information is subject to Automattic’s retention period for the service. Automattic states that Jetpack Stats logs containing visitor IP addresses and related information are retained for 28 days.
Information submitted through a contact form is retained only for as long as reasonably necessary to deal with the enquiry and any subsequent correspondence.
Your rights
Under UK data protection law, you may have rights including:
- the right to ask for access to personal information we hold about you;
- the right to ask us to correct inaccurate information;
- the right to ask us to delete personal information in certain circumstances;
- the right to restrict or object to certain processing;
- the right to data portability in certain circumstances; and
- the right to object to processing based on legitimate interests.
If you wish to exercise any of these rights, please contact us using the details below.
Your right to object to statistical tracking
If you do not want your activity to be used for website statistics, you can contact us and ask us to take your objection into account.
You can also use your browser’s privacy features, including Do Not Track (DNT) where supported. We aim to respect appropriate privacy preferences where technically possible.
Third-party websites
Our website contains links to external websites, including Bandcamp and social-media services.
Once you leave the ShyTalk Radio website, those services operate under their own privacy policies and terms. We recommend checking their privacy policies if you have concerns about how they use your information.
Security
We take reasonable technical and organisational measures to protect information processed through the website.
However, no transmission of information over the internet can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to the website, the services we use or applicable legal requirements.
The latest version will always be published on this page, with the date shown at the top.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
mail@shytalkradio.uk
Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk/
You can find information about making a complaint on the ICO website.
